Adam LancasterRecords Client Relationship Specialist PohlmanUSA
Adam Lancaster joined PohlmanUSA in March 2014 as a Records Representative before being promoted to a Sr. Records Specialist. In April 2018, Adam transitioned into the newly created Client Relationship Specialist role. Prior to Pohlman, he worked for several years at a law firm and specialized in collecting clients’ medical records. Adam’s responsibilities include onboarding new asbestos clients onto the MRR system, providing training and website walkthroughs, developing and maintaining client relationships, handling client-facing matters and assisting to expand MRR into new asbestos venues. His excellent customer service and in-depth understanding of our clients’ needs are vital components to how he has built strong relationships and trust from clients.