Cherie KleemannMyRecordsRetrieval Manager PohlmanUSA
Cherie Kleemann joined the firm in 2009, bringing over 11 years of Customer Service and management experience to the firm. As the production manager she oversees the day-to-day operations of PohlmanUSA’s production department, as well as the strategic planning and execution of MyRecordsRetrieval. Cherie tracks workflow to ensure timely and accurate transcript completions, performs quality checks, and cultivates friendly working relationships with clients and court reporters.
In conjunction with serving clients with the utmost professionalism, Cherie excels at identifying and implementing incremental improvements to department processes and procedures.
She holds a Bachelor’s Degree in Psychology from the University of Illinois – Springfield.