Medical Records Representative

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Title Records Representative
Location Downtown St. Louis, Missouri

Company Overview

PohlmanUSA Court Reporting is a leading, nationwide litigation support agency that has provided superior services to law firms for nearly twenty years. Since its inception, Pohlman has developed a wide range of services, from court reporting to video production to telephonic deposition management, with its clients’ greater success in mind. Our business has undergone rapid growth and includes a growing employee population (50+) and independent contractors.

Position Description

This position will involve requesting records from various providers institutions (hospitals, physician offices, Veterans Administration, Social Security Administration, etc.).

Essential Duties & Responsibilities

  • Request records from various institutions (hospitals, physician offices, employers, Veterans Administration, Social Security Administration, IRS, etc.).
  • Manage record requests to ensure timely and accurate response.
  • Perform downloading, scanning, importing, filing and storage of records.
  • Create professional written correspondence.
  • Respond to client questions and internal staff by phone and email.
  • Minimum of 2 years medical records experience.
  • Prior experience reviewing documents for accuracy.
  • Strong proofreading skills with exceptional attention to detail.
  • Excellent customer service, verbal communication, interpersonal and organizational skills.
  • Ability to work successfully in a team environment.
  • Highly motivated, committed self-starter.
  • Ability to maintain confidentiality of sensitive documents and projects.
  • Exceptional attendance record.
  • Typing skills at 50 wpm with few to no errors.
  • Strong computer skills including proficiency in Microsoft Office computer applications such as Excel, Word and Outlook.
  • Legal background a plus.

Qualification Requirements

  • Typing skills at 40 wpm with few to no errors
  • Organizing, Planning & prioritizing work—developing specific goals & plans to prioritize, organize, and accomplish your work with excellent attention to detail.
  • Critical Thinking—using logic and reasoning to identify the strengths & weaknesses of alternative solutions, conclusions or approaches to problems.
  • Excellent customer service, verbal communication, interpersonal and organizational skills
  • Proficient in computer skills including in Microsoft Office computer applications such as Excel, Word and Outlook
  • Demonstrate ability to work successfully in a team environment.
  • Strong proofreading skills with exceptional attention to detail
  • Minimum of 2 years medical records experience
  • Legal background a plus.
  • Prior experience reviewing documents for accuracy

Education

  • Associates degree or equivalent experience required. Bachelor’s degree preferred.

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