Job Title: Technical Writer – Temporary Consultant Opportunity

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Company Overview

PohlmanUSA is a leading, nationwide litigation support agency that has provided superior services to law firms for nearly twenty years.  Since its inception, Pohlman has developed a wide range of services, from court reporting to video production to telephonic deposition management, with its clients’ greater success in mind.  Our business has undergone rapid growth and includes a growing employee population (50+) and independent contractors.

Summary Job Description

PohlmanUSA has an immediate opening for a Temporary Consultant Technical Writer.  The Temporary Consultant Technical Writer reports to the Director of Technology and is responsible for the accurate documentation and interpretation of PohlmanUSA’s proprietary web systems.  The Technical Writer must have a solid understanding of PHP development/code.

Essential Duties and Responsibilities

The Temporary Consultant Technical Writer will explain technical information in a way that’s easy to understand. They may interpret technology or applications
and then design and write documentation. The information may be presented in the form of user guides for software applications, reference manuals, training
guides or online help incorporated into software and operating guides. The Technical Writer will be responsible for creating, updating and maintaining technical documentation.

  • Attending planning/briefing meetings to assess the audience and the nature of the documentation requires
  • Collaborating with PHP developers and various department managers to clarify technical issues
  • Liaising with subject matter experts and with the branding and marketing specialists
  • Understanding the technology and applications for which documentation is to be prepared
  • Gathering and analyzing the information needs of the user
  • Organizing information according to the user’s needs
  • Writing, editing and presenting information
  • Commissioning, coordinating or preparing illustrations
  • Indexing and cataloguing material
  • Copy-editing
  • Basic understanding of HTML to create and edit web pages
  • Solid understanding of the PHP development code
  • Experience using document source control tools
  • Excellent writing skills and the ability to articulate complex technical concepts in written form
  • Strong interpersonal and teamwork skills
  • Ability to handle complex projects while acting as the user’s advocate in the product development process, which requires a solid understanding of the targeted users as well as excellent interpersonal skills
  • Organize material and complete writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology
  • Maintain records and files of work and revisions

Qualification Requirements

  • 3-5 years of experience in Technical Writing, English or Communications
  • Strong knowledge or the ability to understand PHP code
  • Experience with providing strategic communications support, speechwriting or technical writing.
  • Must have strong data gathering and analytical skills
  • Strong knowledge of technical writing and editing techniques
    Must be proficient of PC computer platforms and Microsoft Windows, Adobe Professional, and Adobe Illustrator
  • Ability to show excellent command of the English language
  • Must be detail oriented
  • Excellent oral and written communication skills
  • Ability to work successfully in a team environment in order to build rapport with all team members
  • Ability to maintain confidentiality of sensitive documents and projects
  • Self-starter, highly motivated and committed

Education

  • Bachelor Degree in Information Systems, English, Business or Communications preferred

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