Frequently Asked Questions

How does Pohlman provide reliable reporting services anywhere in the USA?

For almost two decades, Pohlman has established a successful track record of exceptional court reporting services throughout the United States. Through our nearly twenty-year involvement in nationwide litigation, we have built a solid team of court reporters and videographers not only within our company but throughout the country as well. Our vast network enables us to provide our clients with capable, professional services any time and any place. Our reliability comes from working only with the best in the business as well as keeping our center of operation at PohlmanUSA. This enables us to provide convenient, one-solution services for our clients and to exercise greater quality control over all our products.

Who will I contact to check on the status of my transcript?

Regardless of the deposition location, you will only have one point of contact for your transcripts: PohlmanUSA. We coordinate all the court reporting and litigation support services you require in order to make the entire process smooth and painless. This significantly reduces the chance of miscommunication between all involved parties and guarantees consistent quality of work. We offer a variety of ways to contact us to check the status of your transcript such as email, phone, fax and our interactive website, MyCase.

Will someone contact me to confirm my scheduled deposition?

A Scheduling Coordinator always contacts a client twenty-four hours in advance of a scheduled deposition in order to confirm details and to confirm the deposition has not been moved or cancelled.

Will I pay more going through Pohlman to schedule my depositions?

Pohlman's great reputation has been built on our exemplary ethical conduct. We always bill our clients fairly for any services rendered. We charge the standard local rates for the area where the deposition is held.

What is your normal turnaround time for a transcript or video?

Our standard delivery time for a deposition transcript or video is 8-10 business days for which our regular rates apply. If the need arises, we can also provide expedited delivery. Rush rates may apply in these cases.

Will I be receiving my work directly from the reporter or videographer?

All court reporting and litigation support products are sent to our clients directly from Pohlman. After the deposition, our court reporters and videographers send the transcript and video into our office. After careful examination by Quality Control, the final products are sent to you, our client. This way we are able to guarantee that every client receives a product consistent with Pohlman's high standards.

Does Pohlman have experience with large cases?

PohlmanUSA has managed litigation nationwide since its conception in 1990 and understands the unique nature and challenges of such cases. We have vast, solid experience with this type of litigation and handle such on a daily basis. We are more than ready and willing to help you handle your caseload.

How do I pay for the services I schedule?

For firms that have no payment history with Pohlman, we do require Secure Payment when deposition services are scheduled. We also offer COD terms if this method is more convenient, and in this case, a check for the amount due is collected upon delivery of the transcript or video. Once a payment history has been established, Pohlman is happy to set regular payment terms for our clients. Scheduling court reporters and videographers is then quick and easy. Simply email, mail, fax or call your notice into PohlmanUSA and our deposition scheduling department will take care of the rest.

Does Pohlman adjust transcript margins and line count?

Pohlman's reputation is built on ethical business practices, and therefore, no adjustments are made to the original transcript. Every transcript delivered is the original work of the present court reporter without modification to margins or line count.

May I receive a copy of my transcript via email?

PohlmanUSA is happy to offer this convenient service for our clients. Our production department creates an electronic transcript then emails a link for quick and easy access. If you do not have the appropriate software to view and print these files, we also provide a link on our website so any client may download it. The software is free, and the file format is firewall friendly. The electronic transcript is then accessible in your MyCase online repository. Therefore, if you ever need another copy of the transcript, simply download it from your "My Orders" page. MyCase is our proprietary and complimentary interactive website.

How does telephonic deposition management work?

Many deposition locations allow us to offer this convenience. Pohlman takes care of all the details to save our clients both time and additional business expenses. We set up a toll-free number in advance of the scheduled deposition, and our clients are then able to contact us by phone or through our website in order to register and receive the attendance password. On the day of the deposition, all registered attendees can then simply dial the toll-free number and participate.

Does Pohlman have offices in Chicago and St. Louis?

PohlmanUSA is located in downtown Saint Louis, Missouri approximately 15 miles from Lambert International Airport and near Busch Stadium in the heart of the sports and business district. Many fine hotels and restaurants are within walking distance. Advise us of your travel plans, and we would be happy to assist you with suggestions on where to stay, relax and visit while in Saint Louis. We also have a location in Chicago, Illinois in the historical Chicago loop. Our office is minutes from some of Chicago's greatest attractions.

In what areas are PohlmanUSA's services provided?

Although our offices are located in St. Louis, Missouri and Chicago, Illinois, PohlmanUSA is a nationwide court reporting agency. We have a wide range of court reporters that stretch all across the country. All PohlmanUSA court reporters are professional and certified.

What is PohlmanUSA?

PohlmanUSA is a full-service court reporting agency and litigation support firm. We offer a variety of litigation support services from deposition handling, legal video, legal video conferencing, deposition management and much more. Give us a call and let us be your litigation support consultant.

Why choose PohlmanUSA over other court reporting agencies?

PohlmanUSA Court Reporting is proud to be a total-solution litigation support agency. We offer all of our products and services with the internal coordination and personal attention to keep our clients coming back for more. Managing all services from beginning to end, including our invaluable quality control process, results in the exceptional products and customer satisfaction for which we are known nationwide. Beyond our valuable deposition services, Pohlman offers highly qualified, capable and friendly professionals who are all equally motivated to give the ultimate satisfaction of great customer service and quality transcripts and video.

What legal videography services do you offer?

Our team of Certified Legal Video Specialists is highly trained in the legal video field. We offer video depositions, video synchronization, video conversion and duplication, site inspection video, day-in-the-life video and more. Our professional legal videographers ensure that your testimony is recorded with the highest-quality equipment and software.

Can I attend a deposition by telephone?

Telephonic depositions not only save attorneys travel expense, but also valuable time. Each day, attorneys appear telephonically at PohlmanUSA depositions. Our team consists of experts in telephonic deposition management. From simple online registration to individual billing, PohlmanUSA handles each deposition’s details. Our interactive website allows for telephonic deposition registration and the ability to review call-in information at your convenience. If you would like a deposition to be available telephonically, simply let our scheduling department know and they will coordinate the location with a telephone.

Does Pohlman arrange for conference rooms to conduct depositions?

Pohlman is happy to support our clients with this service. We can arrange for an appropriate room anywhere in the United States. Simply let us know the number of people that need accommodation, and Pohlman will take care of all the necessary details. We can also provide video conferencing and teleconferencing for any participants that are not able to physically attend.

Do PohlmanUSA court reporters offer realtime reporting?

Yes, we have reporters nationwide that offer realtime court reporting for your depositions. Realtime reporting allows the client to watch the deposition testimony in real time. This helps clients better manage their time by allowing them to quickly flag sections of the transcript. As testimony is being given, it allows one to build a case in real time by searching current and previous testimony. Realtime creates a deposition summary with a simple click of a button. It also allows reviewing and effectively citing of testimony the very same day and enables the attorney to leave the deposition with a rough copy of the transcript.

Questions?