Meet our Video and Trial Services Manager
Michelle Hill is the Video & Trial Services Manager at PohlmanUSA Court Reporting and Litigation Services. Michelle began her career at Pohlman in the Scheduling department where she spent more than nine years. For the past two years Michelle has also supervised the Video & Trial Services department. Recently she transitioned to work exclusively in the Video & Trial Services department as not only the manager but as a trial technician herself. While leading the Scheduling team Michelle formed valuable friendships with many of our 500+ nationwide court reporters. These relationships and the knowledge she learned from these court reporters transfer well into her new role. Michelle uses her previous knowledge of how depositions run, along with her 20 years of customer service experience, to drive the Video & Trial Services team to be proactive and customer service oriented. In addition to scheduling videographers and trial service professionals for depositions and trials across the country she also works with her team to develop new technology solutions to create additional efficiencies and increase trial presentation effectiveness for Pohlman’s clients. As a trained trial technician with expertise in Trial Director she works with Pohlman’s team of legal videographers to provide picture-in-picture videography services in depositions and courtrooms. While some of her co-workers may say that she is too detail-oriented, her clients would say that it is her concern for details that makes her so good and that she always works to exceed expectations whether as the trial technician in court or preparing for a deposition.
Michelle has always had a love for the law. As a young child she thought she would grow up to become a veterinarian. Eventually her dreams evolved, and, after reading a significant number of John Grisham novels, she then decided she wanted to become an attorney instead. Michelle currently resides in St. Louis, Missouri, but was born in Sulzbach, Germany. She is the first of three children. Michelle’s father was a career soldier in the Army, and her mother worked for an organization supporting the Army. Michelle quickly learned that hard work and integrity were important characteristics for success. In addition to being passionate about taking care of her clients’ needs she feels it is very important to help her elderly neighbors. This includes mowing their grass and running errands for them whenever she can. In her little spare time she enjoys reading, watching Scandal, and visiting Germany to see family. Michelle holds a Bachelor’s degree in communications from Southwest Missouri State University but is most proud of her Master’s degree in business administration from Webster University, which she received while working full-time at PohlmanUSA. Michelle is active in the Missouri Court Reporters Association and is a member of the National Court Reporters Association (NCRA), Society for the Technological Advancement of Reporting (STAR), and the National Association of Professional Women. With her exposure to the court reporting industry she says, “PohlmanUSA is one of the most progressive court reporting agencies in the U.S. I can say with confidence that PohlmanUSA has the ability to cover our clients’ needs anywhere, anytime.” To learn more about Michelle or the services that her team provides go to pohlmanusa.com/our-services/.
