Using a Vendor for Records Collection
When faced with the decision to collect your pertinent medical records internally or to partner with a vendor several factors must be considered.
Do you have the staff to handle the influx of work? Collecting medical records is a time intensive and sensitive process. Employing an in-house team is a considerable expense when you consider hourly rates, benefits, and taxes. If you are staffed inadequately you risk delay in receiving the requested records and potentially lose billable hours that your staff could be dedicating to other work. The option of staffing up when the need arises may be problematic as well. Training takes time that you might not have if you are against tight deadlines. Also, if you decide to add staff for a medical record collection you risk needing to lay-off staff at the end of the collection.
Is your office secure? If your team is not HIPAA certified and your office not secure with adequate encryption levels you risk disclosing client personal information, and potentially jeopardizing your firm by breaking compliance laws and federal regulations.
Do you have medical record software or other up-to-date technology for collecting medical records? Using the most up-to-date or proprietary technology provides more efficient and timely collections.
Does your staff have the expertise to efficiently collect records? Vendors have perfected the workflow and follow-up necessary to compete medical record collections timely.
Utilizing Pohlman’s experienced team of record collection specialists provides you with a seamless collection process, 24/7 access to realtime status updates and your case records, and the customer service you are accustomed to receiving from PohlmanUSA.
MyRecordsRetrieval™ is Pohlman’s custom records collection, management, and online distribution service. The full records collection service is HIPAA compliant and user-friendly to support the needs of large document cases and complex, multi-party litigation. Originally designed for the largest asbestos litigation dockets, MRR is now available for all of your cases such as pharmaceutical, medical device, medical malpractice, and beyond. Our service provides convenient 24/7 access to order, track, and download your case records.
Learn more about Pohlman’s MyRecordsRetrieval™ service at http://pohlmanusa.com/online-web-apps/myrecordsretrieval/
