Year- End Review of 2013 Changes and Updates at PohlmanUSA Court Reporting
Going into the new year we wanted to provide a few reminders of some of the exciting changes and updates PohlmanUSA carried out in 2013.
Most recently and most noticeably by square footage was the relocation of our Chicago office. PohlmanUSA’s Chicago office completed their move without difficulty and is operating full-time from our new space located at 20 South Clark Street. The new office houses 2 private offices available for attorneys to use prior to and during depositions. It also provides a conference room, seating up to 20, available to hold depositions and video conferences. You can contact our Chicago office at:
EFFECTIVE FEBRYARY 1ST, 2014, POHLMANUSA WILL NO LONGER BE RECEIVING MAIL SENT TO OUR PREVIOUS ADDRESS.
Desktop Video Conferencing (DVC) is being offered at more depositions and is utilized by additional clients each week as an effective tool to meet client’s expectations of doing more in less time, dealing with increased caseloads, and addressing client’s sensitivity to litigation budgets. DVC combines video streaming, video conferencing, and even electronic exhibits into one powerful package. Contact us at [email protected] to get signed up or at [email protected] for questions.
MyCase™, our online case management system, recently released several updated features. Some of the initial updates are:
• The notice of deposition, stip letter, and signature/page errata sheet file names are now visible on the calendar page.
• When signed up to receive the new deposition alert, you will receive an automated e-mail indicating that a deposition has been scheduled to take place within the next 5 calendar days. The case number has now been included in the body of the e-mail.
• The live deposition alerts are generated by a Pohlman employee to keep you informed of events that may be occurring during an active deposition. The subject line of this alert message will now include the Witness Name and Depositions date.
• The transcript request e-mail is delivered to your firm when someone from your firm is present at a Pohlman deposition. This e-mail will now contain the name of the attending attorney and clients represented at the deposition.
MyRecordsRetrieval™ (MRR), our custom records collection, management and online distribution service was launched supporting complex multiparty cases in St. Clair, Cook, and Madison Counties in Illinois. MRR is cost-efficient, encrypted, HIPAA compliant, customizable and efficient. For additional information on whether MRR is beneficial for your case contact us at [email protected].
MyDocServe™, our electronic service and pleading management system, recently began providing services in Massac County, Illinois in addition to the existing services provided in St. Clair County, Illinois since December, 2010. This application provides online docket management and has been designed as a cost-effective electronic document service solution in complex, fast-paced, large litigation.
PohlmanUSA also introduced a new corporate logo, tag line, and website in 2013. The newly designed site offers our clients a better online experience and a more efficient access. The PohlmanUSA that you have grown to rely on was built by a team, using our strength, stability, technology, and innovation, all which are key elements of the PohlmanUSA vision. We are committed to delivering exceptional customer service, 24/7, and anticipating our clients’ needs. We’re always listening.™
We look forward to working with you in 2014 as we continue to progress with our technological advancements and deliver exceptional customer service by anticipating our client’s needs.
