Year-End Review of Nationwide Coverage With PohlmanUSA
As we approach the end of 2014 and get ready to celebrate our 25th anniversary in 2015 we want to recap some of our accomplishments and reflect on initiatives PohlmanUSA successfully completed in 2014. We also want to share some exciting news that will drive PohlmanUSA allowing us to continue setting ourselves apart as your choice for court reporting & litigation services in 2015. While not all of our 2014 accomplishments were client facing many did influence the day to day process and ease the use of our systems for our clients.
PohlmanUSA has been dedicated for 25 years to listening to our clients. This has allowed us to improve our web tools to better serve our clients in the ever changing area of complex multiparty litigation since 1990. Our extensive customer service and direct client communication has also aided us in customizing features on the MyCase™, MyDocsServe™ and MyRecordsRetrieval™ systems. We hope that each customization provides for increased efficiency and user-friendliness of our online web applications.
Desktop Video Conferencing (DVC) is being offered at more depositions and is utilized by additional clients each week as an effective tool to meet their own client’s expectations of doing more in less time, dealing with increased caseloads, and addressing sensitivity to litigation budgets. DVC combines video streaming, video conferencing, and even electronic exhibits into one powerful package. Contact us at [email protected] to get signed up, or at [email protected] with questions.
Picture in Picture (PIP) is available for depositions nationwide. Contact us at [email protected] for more information on using this technology in your depositions or witness questioning in trial.
Litigation Services, the internal PohlmanUSA department that takes care of all of your trial support and litigation services needs, including trial playback, video editing, and post-production needs was further developed with additional staff and technology.
MyCase™, our online case management system, released multiple updated features in 2014. All of these updates were as a result of direct feedback from current clients or resulted from PohlmanUSA staff determining there was a better way for our clients to get the information they needed.
MyRecordsRetrieval™ (MRR), our custom records collection, management and online distribution service continued supporting complex multiparty cases in St. Clair, Cook, and Madison Counties in Illinois. In December of 2014 we added all cases filed by Shrader & Associates in Madison County, IL. MRR is a cost-efficient, encrypted, HIPAA compliant, customizable and efficient system for managing records in complex cases. In 2014 we also released updated features to the MRR system to allow for better day to day usage and to provide for ease of billing by our clients. For additional information on whether MRR is beneficial for your case contact PohlmanUSA at [email protected].
MyDocServe™ (MDS), our electronic service and pleading management system, continued providing services in St. Clair and Massac Counties in Illinois. This application provides online docket management and has been designed as a cost-effective electronic document service solution in complex, fast-paced, large litigation cases.
PohlmanUSA has begun development on multiple new web tools to assist in the management and organization of the many moving parts of mass tort litigation in 2015 and beyond. Also, at the request of counsel working in the fast-paced asbestos docket in Madison County, IL, we look to continue expanding our presence in Edwardsville, IL. With so many noticeable additions to our services one behind the scenes change we made recently was merging Pohlman Court Reporting and Pohlman Document Services as one public entity, Pohlman Court Reporting, aka PohlmanUSA. As we approach the 25th anniversary of PohlmanUSA the team remains committed to delivering exceptional customer service, 24/7 nationwide, and anticipating our clients’ needs.
We look forward to working with you in 2015 as we proceed with our technological advancements while delivering exceptional customer service no matter when or where you need us. We’re always listening®.
